Privacy Policy

1 Introduction

Preferred Pressure Corp. ("we," "us," or "our") operates the website located at www.preferredpressure.net (the "Site"). We provide professional pressure washing and exterior cleaning services throughout Florida. We are committed to protecting the personal information of our website visitors and customers.

This Privacy Policy explains what information we collect through our Site, how we use it, with whom we share it, and what rights you have regarding your information. By using our Site, you acknowledge that you have read and understood this Privacy Policy.

2 Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily provide when you:

• Submit a contact or quote request form (name, address, phone number, email address, service address, and description of services needed)
• Register for an account on our Site
• Send us an email or call us directly
• Sign up to receive communications from us

2.2 Information Collected Automatically

When you visit our Site, our web hosting provider and analytics tools automatically collect certain technical data, including:

• IP address and approximate geographic location (city/state level)
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website or search terms that brought you to our Site
• Date and time of your visit

This technical data does not directly identify you and is used solely for site performance analysis and improvement.

2.3 Cookies

Our Site uses cookies — small text files stored on your device. We use cookies to remember your preferences and improve your browsing experience. You may disable cookies in your browser settings; however, some Site features may not function properly if you do so.

3 How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide quotes for cleaning services
• To schedule and fulfill service appointments
• To send you confirmations, invoices, and service-related communications
• To send promotional emails or offers (only where you have consented — you may opt out at any time)
• To improve the content and functionality of our Site
• To detect and prevent fraud or unauthorized use of our Site
• To comply with applicable Florida and federal laws

We will not use your information for any purpose that is materially different from those listed above without providing you prior notice and, where required by law, obtaining your consent.

4 How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information only in the following limited circumstances:

• Service providers who assist us in operating our business (e.g., scheduling software, email delivery, payment processors). These providers are contractually required to protect your data and may not use it for any purpose other than performing services for us.
• Subcontractors performing cleaning services on our behalf, who receive only the information necessary to complete your job (e.g., service address and contact name).
• Legal compliance: We may disclose information if required by a court order, subpoena, or applicable law, or when we believe disclosure is necessary to protect the rights or safety of Preferred Pressure Corp., our customers, or others.
• Business transfers: In the event of a sale, merger, or acquisition of our business, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a materially different privacy policy.

5 Text Messaging (SMS)

If you provide your mobile phone number and consent to receive text messages, we may send you appointment confirmations, service reminders, and follow-up communications. Standard message and data rates may apply.

6 Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable law. Customer records related to completed services are generally retained for a minimum of five (5) years consistent with Florida business record-keeping practices.

You may request deletion of your data at any time (subject to legal retention obligations) using the contact information in Section 12.

7 Your Privacy Rights

7.1 Florida Residents

Florida law provides certain protections for residents regarding their personal information. You have the right to know what personal information we hold about you and to request access to or correction of that information. To exercise these rights, please contact us using the information in Section 12.

7.2 California Residents (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you.
• Right to Delete: Request deletion of your personal information, subject to certain exceptions permitted by law.
• Right to Opt-Out: We do not sell personal information, so there is no opt-out required for sales.
• Right to Non-Discrimination: We will not discriminate against you for exercising any CCPA right.

To submit a verifiable CCPA request, contact us using the information in Section 12. We will respond within 45 days (extendable by an additional 45 days with notice).

7.3 European Users (GDPR)

If you are located in the European Economic Area (EEA) or the United Kingdom, you have additional rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict, or object to the processing of your personal data, and the right to data portability. We will respond to verified requests within 30 days.

8 Children's Privacy

Our Site and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information without parental consent, please contact us immediately at [email protected] and we will promptly delete that information from our records.

9 Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, and destruction. However, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security and encourage you to use caution when transmitting personal information online.

10 Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

11 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post any updated Policy on this page with a new Effective Date.

For material changes, we will make reasonable efforts to notify you by email (if we have your email address) or by a prominent notice on our Site at least 30 days before the change takes effect. Continued use of the Site after the effective date constitutes your acceptance of the updated Policy.

12 Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us. We will respond to all privacy-related requests within 30 days.